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  6. UKOUG Digital CX Partner of the Year Award - Including CRM

UKOUG Digital CX Partner of the Year Award - Including CRM

This award is for partners who deliver a full range of skills and services around Oracle customer experience (Digital CX) solutions.

A partner qualifies for this category if they have achieved at least one of the following:

Bullet point Delivered services (implementation, upgrade, enhancements) relating to Oracle Customer
   Experience (Marketing, Social, Salesforce Automation or Service) Solutions
Bullet point Helped client to identify a critical point(s) using the Customer Experience Journey Mapping
   and provided an innovative solution with an Oracle Digital CX solution
Bullet point Provided an innovative implementation approach to an Oracle Digital CX solution, or a unique
   viewpoint/capability within one
Bullet point Augmented one or more Digital CX products through a customisation, enhancement etc, to
   add value to the existing product set, either as a customer-specific piece of work or available to
   the community as a whole
Bullet point Empowered users through training, resources, etc. to utilise Oracle Digital CX solutions efficiently

Clients should vote based on a partner's ability to demonstrate:

Bullet point Product knowledge
Bullet point Quality and delivery of service to the Customer through Customer Satisfaction Measurement.
Bullet point An innovative approach to Oracle Digital CX product utilisation
Bullet point Adherence to standards

View the shortlist

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