UK Oracle User Group

UKOUG Managed Services (Outsourcing and Operations) Partner of the Year Award - Technology

Congratulations to our shortlisted partners:

Bullet point Atos

Bullet point Capgemini UK

Bullet point dsp

Bullet point Explorer

Bullet point Red Stack Tech

Bullet point Version 1


Category Criteria:

This award is for partners who deliver excellent managed services around Oracle Technology.

A partner qualifies for this category if they have achieved at least one of the following in the last 12 calendar months:

Bullet point Supported the technology platform for a major Oracle (or mixed architecture) estate as "Managed Service", involving multiple environments for one or more Oracle products, e.g. Databases, E-Business, CX, OBI, SOA, FMW, Siebel

Bullet point Providing Infrastructure support, including both physical and Cloud based environments

Bullet point Operating system patching, security reviews, PEN testing etc

Bullet point Managing hardware refresh/vendor support compliance

Bullet point Worked with the customer to ensure license compliance for Oracle products as the environment changes

Bullet point Utilised and adopted industry standards e.g. ITIL, CEMLI

Clients should vote based on a partner's ability to demonstrate:

Bullet point Product knowledge

Bullet point Quality and speed of issue resolution

Bullet point An innovative approach to environment management

Bullet point Reporting/monitoringcustomer services

Bullet point Adherence to Oracle Best Practice/standards

Bullet point An ongoing, internal competency in remote or on-site management of customer systems


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