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Time: 10:00 AM - 10:45 AM
Track: Track 1
Symatrix has been supplying fully managed outsourced payroll on Oracle HCM for several years. We produce over 250,000 BACS payments a year on behalf of our clients, with more than 120,000 of these being in the Cloud. making Symatrix one of the largest users of Cloud payroll in the UK (and the only outsource provider; looking after multiple client payrolls). We have a Service Level Agreement of 99.75% and 100% customer renewal rate.
As an early adopter of Cloud payroll, and an ongoing operational user, we’ve learned many things over this time and I will talk through what we have achieved and what needs to be considered during an implementation if you want to achieve operational success.