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Documents

PDFCancer Research UK Selects Spinnaker Support for Siebel CRM Support

Published: 09.06.2017

Immediate savings to be redirected for increased funding of life-saving cancer research. Read Spinnaker Support's latest press release.

PDFSmart Airports - Business Insight Achieves Above and Beyond Results

Published: 15.03.2017 - This document is restricted to members

UKOUG Business Analytics - 14.03.17

PDFCRM is Not a System

Published: 09.03.2017 - This document is restricted to members

UKOUG Applications' Journey to Cloud 2017

DOCXCX as a Competitive Advantage: Oracle CX Cloud Suite

Published: 20.12.2016 - This document is restricted to members

Footage from Steven Elsham's Digital CX Keynote presentation at Apps16:

Over the next five years, customer experience (CX) improvement will be the #1 technology investment priority for CEOs globally. Organizations are facing unparalleled levels of pressure from empowered consumers, digital disruptors, and a slow-growth global economy. Oracle Customer Experience Cloud (Oracle CX Cloud) is the industry’s leading CX offering and the choice of more than 5,000 customers. In this session, Steven Elsham, senior director for Oracle CX Cloud, shares his insights on the CX landscape, why Oracle CX Cloud is a superior approach versus multi-cloud or on-premises CX delivery, and the road ahead for Oracle CX Cloud and Oracle’s unified CX platform.

Steven runs the Customer Experience (CX) Applications business for Oracle’s commercial industries. He is Fellow of the Institute of Sales & Marketing Management (ISMM) and a Fellow of the Association of Professional Sales. He was previously a Non-Executive Board Member of the Association for Service Management International (AFSMI, now merged with the TSIA).

DOCXData Driven Business

Published: 20.12.2016 - This document is restricted to members

Footage from Neil Sholay's UKOUG Conference Opening Keynote:

UK Organisations are now well travelled on their Journey to become Digital Businesses. Most have begun Building a Digital platform to support new Digital products and experiences and even business models. But one of the key principles of Digital – that Data is the foundation of all Digital business - requires further attention. This keynote will make the case that every piece of data you own, share or buy is now at the centre of everything....every click, swipe, sensor signal and gesture - is the fuel that will allow your organisation to go beyond insight, to actionable outcomes. Data if used effectively will automate the mundane tasks and advise on in-context experiences. We are at the precipice of organisations moving from ‘having’ data to being ‘data driven’. This is just the beginning.

PDFHCM Cloud Adoption at Ria Money Transfer - EMEA & Asia

Published: 19.12.2016 - This document is restricted to members

Presentation deck used in the UKOUG APPS16 conference about the successful implementation lead by BNB of Oracle HCM Cloud as part of an HR Transformation journey at Ria Money Transfer.

In this presentation, you will find key information from the list of drivers that triggered this journey, the key benefits of each stakeholder and the lessons learnt from the customer and implementation perspective.

PDFUKOUG Applications' Journey to Cloud Webinar 2

Published: 15.09.2016 - This document is restricted to members

UKOUG Applications' Journey to Cloud Webinar 2 - 14th September 2016

PDFUKOUG Applications Journey to Cloud Webinar 1

Published: 08.09.2016 - This document is restricted to members

This video is a recording of the first webinar in the UKOUG Applications Journey to Cloud series presented by Phil Wilkins.

PDFWhat does Digital Disruption Mean to the Oracle Ecosystem?

Published: 27.06.2016 - This document is restricted to members

This presentation will explore what Digital Disruption means to the Oracle Eco-system, Their product, the way they work, Partners and Professionals.

PDFSpecsavers' Journey to Cloud

Published: 21.06.2016 - This document is restricted to members

Phil Wilkins discusses Specsavers adoption of cloud-delivered technologies and the “SaaS checklist” they have developed as a framework to help determine the suitability and risks of adopting such solutions. Phil will explore this topic in more detail at UKOUG Applications' Journey to Cloud 2016 on 7th July at Kensington Close Hotel, London.

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