UK Oracle User Group


Matthew Banks joins the Customer Experience Journey Mapping workshop at Apps15

Matthew Banks joins the Customer Experience Journey Mapping workshop at Apps15

16 November 2015

UKOUG Applications Conference & Exhibition 2015 can provide you with all the essential Oracle information you need to prepare effectively for 2016.

We are pleased to announce that as well presenting the CX Action Leadership session, Matthew Banks, Senior Director, Oracle, will be joining Sue Palmer in the Customer Experience Journey Mapping – Fast & Furious Workshop. 

What is the workshop?

A fast and furious, hands-on workshop on CX journey mapping, teaching you the step-by-step process needed to take an outside-in approach to mapping the journeys your customers have with your brand. Watch the following videos for an idea of what to expect:

   

   

Secure your place today:
To attend any of the conferences in the most cost effective way is to be a member, speak to our membership team to find out about any exclusive offers they have running. Visit the registration page to find out how to redeem your membership entitlement or how to join. 

We'd love to get your feedback on this; you'll need a UKOUG login to provide it, so if you don't have one, please click on 'create a web profile' first.

Top