UK Oracle User Group


  1. You are here:
  2. Home
  3. What we offer
  4. Library

Library

Library RSS Feed

Our document repository is easily searchable and allows you to search for publications, event presentations, journals, whitepapers and much more. If you have a document that you would like to add to the library repository click here to email your submission.

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6
  7. 7
  8. 8
  9. 9
  10. 10
  11. ...
  12. 19
Page 4 of 19

Documents

PDFHow to Deliver a Superior Customer Experience - David Noone, Oracle

Published: 20.03.2014 - This document is restricted to members

This session discusses the importance of delivering a dynamic, personalised customer experience and include valuable suggestions on how best to plan strategise and realise your vision.

Drawing from Oracle’s highly successful Customer Experience Assessment and Customer Experience Journey Mapping programs the presentation will identify the key areas to consider for maximum positive impact regarding a customers’ journey. Key metrics and strategies will be outlined allowing the session attendee to begin planning immediately within their own organizations

PPTHow To Provide an Engaging Cross-Channel Customer Experience - Lard Hermse

Published: 12.03.2014 - This document is restricted to members

UKOUG Application Conference 2013

PDFCapturing Ethnicity and Diversity - Graham Oliver, Mokum Change Management

Published: 01.03.2013 - This document is restricted to members

Public Sector Applications - 7th March 2013

PDFAccelerate Sales Productivity and User Adoption with Siebel CRM - David Moorman

Published: 27.11.2012 - This document is restricted to members

UKOUG CRM OpenWorld Highlights Event

PDFKeynote Presentation - Oracle Strategy and Roadmap - CRM and Customer Experience - Danny Rippon

Published: 23.11.2012 - This document is restricted to members

UKOUG CRM OpenWorld Highlights Event

PPTIBM’s Integrated Case Management Solution - Simon Mills

Published: 23.07.2012 - This document is restricted to members

UKOUG CRM Conference 2012

PDFUKOUG AGM 2012 - Agenda and Annual Report

Published: 19.07.2012 - This document is restricted to members

UKOUG AGM 2012 - Agenda and Annual Report

PDFOracle Keynote - Melissa Boxer

Published: 03.07.2012 - This document is restricted to members

UKOUG CRM Conference 2012

PPTXHarnessing the power of Siebel for multi-channel enablement at Zebra Technologies - David Moorman and Barry Kumarappan

Published: 02.07.2012 - This document is restricted to members

UKOUG CRM Conference 2012

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6
  7. 7
  8. 8
  9. 9
  10. 10
  11. ...
  12. 19
Page 4 of 19

Top



Library search

Communities: