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Our document repository is easily searchable and allows you to search for publications, event presentations, journals, whitepapers and much more. If you have a document that you would like to add to the library repository click here to email your submission.

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Documents

PDFDrive higher profits from your equipment through Oracle contracts

Published: 15.02.2010 - This document is restricted to members

The service provider industry has become increasingly focused in recent years on delivering an optimum level of service to the customer whilst ensuring that costs of dealing with customer enquiries, managing customer entitlement information and generating service related bills is minimised . At the same time, where service providers lease their equipment, providers have found there has been an strong emphasis being placed on delivering operational efficiencies in an increasingly competitive equipment leasing industry. One of the key factors many service providers struggle with, whether providing after sales service or when leasing their equipment out to Customers, is the development of systems which are capable of handling customer service requests in an efficient manner against their Service Level Agreements, whilst ensuring they are able to manage the updates and renewals of their lease and service agreements and maintain accurate billing. This presentation is intended to explain to users how the current Oracle Contracts functionality can be used to help manage a service provider’s equipment service and leasing operations and help drive higher profits. The presentation focuses on the key Oracle contracts modules associated with the management of Service and Rental Agreements, namely Oracle Service Contracts and Oracle Lease Management. Based on extensive implementation experience, the presentation looks to explain how the core functionality provided by the two modules can be used to facilitate the servicing, billing, contract maintenance, termination and renewals processes within the industry. The presentation moves on to discuss the best practice implementation approach for the two modules and explain specific ‘pain points’ encountered with their implementation.

PPTEvaluating and testing storage performance for Oracle DB's

Published: 15.02.2010 - This document is restricted to members

Storage performance is critical for successful database rollout. However DBAs have often a hard time is assessing the storage performance of existing and new systems. The presence of many stacks of technology and compartmentalised expertise, do not facilitate the task. This talk will report on the use of ORION to evaluate the performances of storage configurations based on SAN for the high energy physics database community. Results of the measurements on the systems evaluated by the author will be presented and discussed. More recently ORION has been used to assess 10Gbps iSCSI storage at CERN in a joint work between DBAs, storage administrators and network administrators. Results on these tests will also be discussed.

PPTOracle advanced benefits with Oracle Payroll

Published: 15.02.2010 - This document is restricted to members

OAB is Oracle’s premier model for delivering employee benefits. Oracle HRMS/Payroll is the ideal partner to administer and pay employees these benefits. When implementing both OAB and Payroll due diligence is required not just in the design of each module but also in the interaction between the modules. Failure to do so may cause serious auditing, performance and administration issues with both systems once they are deployed. These issues may include disappearing elections, unnecessary payroll processing and vexed employees! This presentation will be an opportunity to share some of Paul’s enthusiasm and experiences with OAB in both stand-alone and Oracle Payroll environments. These experiences have been gained over a number of years in a number of implementations. The main focus of this presentation will be on OAB, and will identifying some of the main components and features of an OAB implementation. Paul will discuss its administration and how it interacts with Oracle Payroll and the common problems encountered. It is hoped that this presentation will show how to use OAB to its full potential and help increase it usage amongst the Oracle community.

PDFLINUX course schedule

Published: 04.01.2010 - This document is restricted to members

Thinking of taking a training course in Linux systems? View the course schedule, details and prices.

PDFEnhancing the User Interface with ExtJS

Published: 04.11.2009 - This document is restricted to members

Use ExtJS ti improve the user interface of your database systems

PPTIntegrating Apex with Oracle Apps - Putting the Sweet back into e-Business

Published: 04.11.2009 - This document is restricted to members

Oracle E-Business Suite and APEX - unifying the two systems.

PDFOWB vs. ODI, a comparison and evaluation

Published: 03.11.2009 - This document is restricted to members

View the comparison of the two systems and work out which one is more suitable to your organisation.

PPTX12.1 OLM and Performance Management

Published: 14.10.2009 - This document is restricted to members

Get more from your OLM systems.

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