UK Oracle User Group


ROI of Customer Experience

16 January 2016

Interesting infographic showing the link between CX and business results.

People always ask about the connection between customer experience and business results. Well, here’s some visual evidence of the linkage. In this infographic, we share data from the Temkin Group research report, ROI of Customer Experience 2015.

ROI of CX

You can download (and print) this infographic in different forms:

 


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